NCR BPO SAS

NCR BPO SAS

Job titleTelemarketing Performance Coach (Remote) - English and Spanish

Bogotá, D.C.
Remoto
5 Puestos
Contrato de Obra o labor
27/oct./2025
Tiempo Parcial

Are you passionate about developing sales teams and driving performance to the next level? We are seeking a Telemarketing Coach who is results-oriented and committed to continuous training and performance improvement.


Responsibilities

  • Train the team in effective techniques for scheduling appointments, handling objections, and advancing sales.
  • Conduct one-on-one and group coaching sessions with actionable feedback and progress tracking.
  • Ensure quality standards are met and scripts are used correctly during calls.
  • Analyze daily and weekly performance metrics to design strategies that boost productivity.
  • Motivate the team through positive leadership and a culture of high performance.
  • Communicate findings and recommendations professionally with both the team and management.


Requirements

  • Proven experience in telemarketing or phone sales.
  • Previous experience as a coach or trainer in high-performance sales environments.
  • Fluent English, with the ability to hold professional conversations with team members and management.
  • Strong communication, active listening, organizational, analytical, and problem-solving skills.
  • Commitment to meeting goals, continuous improvement, and talent development.
  • Reliable internet connection, functional computer, and a quiet, professional environment for remote work.


What We Offer

  • Performance-based compensation, including bonuses for meeting targets.
  • A key leadership role in the growth of a results-driven team.
  • Remote work flexibility in a dynamic and collaborative environment.
  • Opportunities for professional growth and career development.


How to Apply

Please send your resume to admin.marketing@terrenoshouston.com

with the subject line: “Telemarketing Performance Coach (Remote).”

In your email, include a brief description addressing the following:

  • What type of training have you delivered?
  • How many agents or salespeople have you coached?
  • What measurable results have you achieved through your coaching?


We look forward to learning how you can contribute to the growth and success of our team.

#LI-Onsite

Requisitos

Estudios
Bachillerato / Educación Media

Sobre NCR BPO SAS

En NCR Bpo.- S.A.S, nos especializamos en ofrecer soluciones integrales de tercerización de servicios, diseñadas para ayudar a su negocio a alcanzar su máximo potencial. con más de 10 años de experiencia, nuestra misión es proporcionar servicios eficientes y de alta calidad que permitan a nuestros clientes enfocarse en su núcleo de negocios.

Valores

- Excelencia : Nos comprometemos a ofrecer servicios de alta calidad y a superar las expectativas de nuestros clientes.
- Innovación : Adoptamos las últimas tecnologías y prácticas innovadoras para brindar soluciones efectivas y adaptables.